This Privacy Policy describes how Bison ("Bison," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use, or make a purchase from www.bisonproducts.in (the "Site") or otherwise communicate with us.

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Privacy Policy

 

Effective Date: October 25, 2025

 

This Privacy Policy describes how Bison ("Bison," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use, or make a purchase from www.bisonproducts.in (the "Site") or otherwise communicate with us.

 

1. Collection of Personal Information

We collect various categories of personal information to provide you with a smooth and efficient shopping experience.

A. Information You Directly Provide to Us

You directly provide us with the following information when you place an order, create an account, sign up for our newsletter, or contact us:

·         Contact Information: Name, email address, shipping address, and phone number (e.g., +91- 9363668521).

·         Account Credentials: Username and password.

·         Payment Information: Payment details (e.g., credit/debit card numbers, other payment method details). Note: This information is processed by third-party payment processors (e.g., Razorpay, PayPal) and we do not store full payment card numbers on our servers.

·         Communications: Content of your communications with us, such as emails or customer service chat logs.

B. Information We Collect Automatically (Usage Data)

When you access the Site, we automatically collect certain information about your device and your interaction with our Site. This is primarily done using Cookies and similar tracking technologies:

·         Device Information: IP address, browser type, operating system, and unique device identifiers.

·         Browsing Information: Pages viewed, products searched for, referral source, and the duration of your visit.

·         Purchase History: Details about the products you have purchased from the Site.

 

2. Use of Personal Information

We use your personal information for the following primary purposes:

·         Fulfilling Orders and Services: To process your orders, ship your products, manage returns and exchanges, and provide customer support (e.g., using your phone number: +91- 9363668521).

·         Account Management: To manage your account, provide access to your order history, and ensure the security of your account.

·         Communication: To send you updates regarding your order status, respond to your inquiries, and send you marketing and promotional communications (if you have opted-in).

·         Improvement and Customization: To analyze how the Site is used, diagnose technical problems, and customize your shopping experience.

·         Security and Fraud Prevention: To detect and prevent fraudulent transactions and unauthorized access to our systems.

 

3. Sharing and Disclosure of Personal Information

We may share your personal information with third parties only in the following circumstances:

·         Service Providers: We engage trusted third-party service providers to perform functions on our behalf, such as payment processing, shipping and logistics (e.g., FedEx, Blue Dart), data analysis, marketing assistance, and web hosting.

·         Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.

·         Legal Compliance: We may disclose your information if required to do so by law, to respond to legal requests, or to protect the rights, property, or safety of Bison, our customers, or others.

·         With Your Consent: We may share your information for any other purpose disclosed to you at the time we collect the information, provided we have your explicit consent.

 

4. Cookie Policy

Cookies are small text files that are placed on your computer, tablet, or mobile device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site.

Cookies serve various essential functions, such as:

Remembering your preferences (like currency or language).

Keeping items in your shopping cart between visits.

Analyzing how you use the Site to help us improve performance.

Delivering personalized advertisements.

How Bison Uses Cookies

We use cookies for the following purposes:

Strictly Necessary Cookies: These cookies are essential to enable you to browse the Site and use features like accessing secure areas, using the shopping cart, and making secure payment transactions. Without these cookies, the Site cannot function properly.

Performance/Analytics Cookies: These cookies collect information about how you use our Site (e.g., which pages you visit most often, if you encounter error messages). We use this data to analyze and improve the performance of our Site.

Functionality/Preference Cookies: These cookies allow the Site to remember choices you make (such as your username, language, or region) and provide enhanced, more personal features. They can also be used to remember changes you have made to text size, fonts, and other parts of web pages that you can customize.

Marketing/Advertising Cookies: These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of the advertising campaigns. This data may be shared with our advertising partners.

 

4. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

·         Access: The right to request a copy of the personal data we hold about you.

·         Correction: The right to request that we correct any inaccurate or incomplete personal data.

·         Deletion: The right to request that we delete your personal data under certain circumstances.

·         Opt-out of Marketing: You can opt-out of receiving promotional emails from us by following the unsubscribe link provided in those emails. Even if you opt-out, we may still send you non-promotional communications, such as those about your account or orders.

To exercise any of these rights, please contact us using the details provided in Section 7.

 

5. Security

We take reasonable measures to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is entirely secure, and we cannot guarantee the absolute security of your data.

 

5. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in our cookie practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Effective Date."

 

6. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Name: Bison 

Website: www.bisonproducts.in 

Email: bisonproducts.in@gmail.com 

Phone: +91- 9363668521 

Address: 1A, MahilVannaNathaPuram, Tenkasi Tirunelveli highway, Tenkasi District.

 

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